Shipping policy

Shipping Policy

Thank you for shopping with EvoTrade Store. We aim to provide a clear and reliable shipping experience from the moment your order is placed until it arrives.

Shipping Destinations

We currently ship to:

• United States
• Canada
• United Kingdom
• Australia
• New Zealand

Shipping Cost

We offer Free Tracked Shipping on eligible orders to our supported destinations.

Estimated Delivery Time

Estimated delivery is typically 7-14 business days after dispatch.

Delivery times are estimates and may vary depending on the destination, carrier operations, customs processing, local delivery conditions, product availability, or other circumstances outside our control.

Tracking Your Order

Once your order has been dispatched and tracking information becomes available, you will receive tracking details at the email address provided during checkout.

Please allow some time for tracking information to become active after the shipment has been processed by the carrier.

Multiple Packages

If your order contains multiple products, items may occasionally be shipped separately and arrive in more than one package.

You will not be charged additional shipping fees if an order is divided into multiple shipments.

Shipping Address

Please make sure your shipping address is complete and accurate before submitting your order.

If you notice an error after placing your order, contact us as soon as possible. We will do our best to assist before fulfillment begins, but address changes cannot be guaranteed once an order has been processed or shipped.

Delivery Delays

Occasional delays may occur due to carrier disruptions, customs processing, severe weather, peak shopping periods, or other circumstances outside our control.

If your shipment appears significantly delayed, please contact our support team and we will help review the available tracking information.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us with your order number and clear photos of the product and packaging so that we can review the issue.

Contact Us

If you have any questions regarding shipping or your order, please contact us through our Contact page or at:

support@evotradestore.com

EvoTrade Store
Operated by EVOLUTION COMMERCE LTD